PRIVACY POLICY
New Soul Children Jewellery A.E.
Last updated: [01/03/2026]
This Privacy Policy sets out the terms under which the Neweame Kids Jewellery (hereinafter «Nouvelle Âme», «Company», «we») collects, processes and protects the personal data of visitors and customers of the online store www.nouvelleame.com, in accordance with Regulation (EU) 2016/679 (GDPR), Greek law and the guidelines of the Hellenic Data Protection Authority.
1. Data Controller
• Company name: Maria Pitsikaki
• Headquarters: Heraklion, Crete, Greece
• Email: info@nouvelleame.com
2. Processing principles
Nouvelle Âme processes personal data in accordance with the principles:
lawfulness, transparency, minimisation, accuracy, purpose limitation and integrity/confidentiality.
3. Data categories
We process only data that is strictly necessary:
(a) Customer data
Full name, email, telephone number, billing/shipping address, country.
(b) Transaction data
Order details, products, values, purchase history, return/exchange requests.
c) Payment data
Payment processing is carried out via Alpha Bank.
NEHI
Nouvelle Âme does not store card details.
d) Account details
Login details and purchase history (where an account is created).
Guest checkout is also available.
e) Technical data & cookies
IP address, device, browser, cookies, analytics and marketing data, only upon consent.
4. Minors
The online shop is aimed at adults.
We do not knowingly collect personal data from minors. Any purchases are made by adult legal representatives.
5. Purposes & legal bases
| Purpose | Legal basis |
| Order fulfilment & dispatch | Article 6(1)(b) of the GDPR |
| Invoicing & tax compliance | Article 6(1)(c) |
| Customer service | Article 6(1)(b)/(f) |
| Security & fraud prevention | Article 6(1)(f) |
| Newsletter / SMS marketing | Article 6(1)(a) |
| Analytics and advertising | Article 6(1)(a) |
6. Recipients
Data are shared only with:
• Alpha Bank (payments) NEHI
• Geniki Tachydromiki (missions)
• Hosting provider & WooCommerce
• Email/SMS tools, Google, Meta, TikTok
• Technical and legal associates
Everyone is bound by data processing agreements.
7. Transfer outside the EU
In cases of transfer outside the EEA, the following apply Standard Contractual ClausesSCCs) or other approved mechanisms.
8. Retention period
The data is kept:
• as required by the contract
• as provided for by tax legislation
• until withdrawal of consent (marketing)
• for user accounts until they are deleted
9. Data subjects' rights
Right of access, rectification, erasure, restriction, portability, objection and withdrawal of consent.
Contact: info@nouvelleame.com
TEL.+306944375473
10. Modifications
Nouvelle Âme reserves the right to modify this Policy.
